At CROMMELINS we always put the customer first. We respond promptly, deliver a quality product, provide the right information, follow up, and keep our promises. We approach every situation with a ‘Can Do’ attitude and use the ‘One Team’ method to make sure that the solutions we provide are cohesive and safe.
From humble beginnings selling equipment out of the back of an EJ Holden, CROMMELINS has grown to be the strong family owned business it is today. Employing over 35 people nationally whilst being a supplier of choice to the hire and rental industry for portable powered equipment.
SERVICING THE HIRE INDUSTRY
Crommelins is a founding member and a preferred supplier to the Australian Hire and Rental Industry and is a member of the Hire and Rental Industry Association (HRIA). Terry Crommelin was recently awarded Life Membership for his contribution to the Industry.
Through its dedicated spare parts division and its ability to supply spare parts to all capital cities (normally within 24 hours), Crommelins won the highly esteemed 2013 HRIA Supplier of the Year Award, recognizing the quality products they supply, their after sales support and the professional manner in which Crommelins service their Hire industry customers. Crommelins have a proud history having won the award five times and been runner-up four times since 2001.
COMPANY MISSION STATEMENT
To be a supplier of choice to the Hire and Construction Industry by providing high-quality portable powered products.
Crommelins employs over 30 staff, many of whom have been employed for 20 years and some for over 30 years! Crommelins staff are experienced and dedicated to providing exceptional products and service.
CROMMELINS’ LOCAL DEALER NETWORK
With a national network of 890 Dealers/Resellers and Authorised Service Agents, Crommelins products are well supported and easily accessible to customers.
Customers and End Users have direct access to spare parts, service, and fault finding information through the reseller and service network in all Australian states, the national call center numbers, and the Crommelins website.
SPARE PARTS SUPPORT
Crommelins provides a spare parts service that is one of the best in the industry, consistently delivering more than 95% of spare part orders within 24 hours to all Australian Capital Cities and is available through 185 Authorised Service/Repair Agents.