Crommelins Warranty

CROMMELINS WARRANTY EXPLAINED
Crommelins Machinery warrants their goods against defects in materials and workmanship under normal use and service.

The Crommelins Machinery warranty does not cover fair wear commensurate with the age of the product, any damage caused by accident, abuse, misuse, neglect or failure to observe proper operating instructions or proper machinery maintenance as described in the instruction manual.

It is the owners responsibility to regularly maintain a product in accordance to the owners manual and only use the equipment for its designed purpose.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 
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3 YEAR SUBARU ENGINES WARRANTY
Subaru Industrial Engines come with a 3 year manufacturer’s warranty.

2 YEAR CROMMELINS™ WARRANTY
CROMMELINS™ brand products powered by a Subaru Industrial Engine come with a 2 year manufacturer’s warranty and a 3 year Subaru engine warranty.

1 YEAR OTHER PRODUCTS WARRANTY
All other Crommelins Machinery products including flexible drive products and high pressure pumps come with a 1 year manufacturer’s warranty.

OTHER BRAND PRODUCTS WARRANTY
Products powered by brand engines (other than Subaru) come with warranties provided by their manufacturer.  

CONSUMER ADVICE
Any claim under these warranties must be made within warranty period from the date of purchase of the product.

To make a claim under the warranty, you must return the product (with proof of purchase) to the closest warranty agent or to the place of purchase.

Where a failure does not amount to a major failure, Crommelins Machinery is entitled to choose between providing you with a repair, replacement or refund. To obtain compensation, you would need to provide documentary evidence of the loss or damage suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of a failure by Crommelins Machinery to comply with a consumer guarantee under the Australian Consumer Law.

CROMMELINS™, CROMTECH™, CROMTECH OUTBACK™, CROMMELINS FINANCE™, DOLPHIN™ is registered trademarks of Crommelins Operations Pty Ltd, trading as Crommelins Machinery and Crommelins Australia.

SERVICE AGENTS
There are over 185 national authorised service/repair agents available. For engine brands other than Subaru please contact the manufactuerer for service agents.

Crommelins Operations Pty Ltd
T/A Crommelins Australia
and Crommelins Machinery

ABN 11 008 889 656
PO Box 352, BENTLEY WA 6982

Ph: (08) 9350 5588
Fax: (08) 9451 6381
email@crommelins.com.au

Warranty